• Planning, organizing, visualizing, designing, and presenting information
• Writing, editing and proofreading; good spelling, grammar, and clarity
• Drawing isometric illustrations; digital & 35mm photography and editing
• Meeting deadlines, handling details, and keeping a "big picture" perspective
• Leading and facilitating group projects, using teamwork and consensus

Owner, Tech Info Design:
Lake Lillian, MN, October 2001 to present.

• Technical writing, illustration, photography, desktop publishing, web design
• Produced manuals, managed translation to meet clients' deadlines
• Updated Internet-based B2B messaging product for financial industry

Technical Writer and Webmaster, Bi-Phase Technologies:
Lake Lillian, MN, April 1997 to September 2001.

• Helped build a successful high-tech startup company
• Created and published an extensive company web site using raw HTML
• Developed training, installation, and service manuals (all aspects, including research, text, graphics, photography, translation, and printing)
• Helped conduct training sessions in Spanish; some Spanish writing
• Drew isometric views and renderings of parts for assembly and service
• Created marketing materials, assembly guides, and visual bills of material
• Designed safety labels, wiring harnesses and test equipment for vehicles
• Conducted thermal and performance tests on vehicles
• Worked with vendors and customers to resolve technical issues

Electronics Technician, BDE Ltd., Lake Lillian MN:
July 1994 to April 1997 (part time).

• Produced instruction booklets, technical documents and schematics
• Installed, tested, and repaired prototype devices on internal combustion engines
• Calibrated sensors and conducted tests

Cook, Stagecoach Steak House, Montevideo, MN:
Sept. 1993 to Feb. 1995.

• Learned to juggle tasks and manage crises in a fast-paced environment.

Owner, Erik’s Electronics Co., Granite Falls, MN:
June 1992 to August 1993.

• Designed, built, and repaired audio and test equipment

Bachelor of Science, Scientific and Technical Communication,
University of Minnesota. Graduated March 1997 with distinction.

Senior member, Society for Technical Communication
Editor, The Lake Lillian News, August 2001 to present
Sunday School teacher, 6th & 7th grade, First & Grace Lutheran Churches

Software skills